Friday, April 20, 2012

I’m Being Petty?

Reader Submission

Myself and Tech A were doing a large party of teen girls on Saturday.  We both could only work to a certain time due to other plans.  Tech B was also working, but was fully booked.  Myself and Tech A were booked tight and these appointments were made over a month ago. 

Two days before the appointments, the host called to see if she could add two more people.  I explained that Myself, and Tech A were totally booked with their party as well as Tech B, who would also be there.  Imagine my surprise when I come in to work on Saturday and receive a call from the host to see which type of appointment was available for the two add-ons since we were doing hands or feet and it depended on if a pedicure chair was open.

I was confused since I specifically told her that we didn’t have anywhere to add two more people.  She replied that she had called earlier and that Tech B said it would be okay.  So, I ASSUMED that Tech B had an opening and put them in with her.  I checked the book and NO, there was no indication that two people had been added to our very busy schedule for that day.

I asked Tech B about it and she said, yes, I told them to bring them, someone could do them.  I asked WHO was doing them and she just looked at me like what a dumb question.  I asked where they were in the book, she said she didn’t write them in because she had no idea what the plans were for that group.  Again, I asked who is doing them.

To top it all off, Tech B had a cancellation and moved her last two people UP so she could leave early.  SHE could have serviced the two add-ons that SHE said we could do.  NOPE. She left early and I had to stay an hour over and I was late for the concert I was going to.

Tech B has the nerve to say I over reacted and was being petty.  Really?  Oh and I am the salon owner.

Signed, So I am Being Petty???

11 comments:

Anonymous said...

If tech B is a renter and you're the shop owner, it might be time to give her notice. I can't believe the nerve!

Anonymous said...

Time to get better help. You in L.A.? I'll come work with you. : )

Anonymous said...

No you are not being petty, you are a business owner and ultimately YOU are responsible for the success or failure of your business. I would address this with Tech B and ensure she understands this is never to happen again.

You did the right thing by staying behind to accommodate the add-ons. Hopefully they didn't get any sense that they were unwelcome.

Anonymous said...

Is this blog dead? Such a bummer that there have been no posts since April!

Beautyandthe Bling said...

that would have been her walking papers...she really had some nerve to leave U holding the bag...No U r not being petty she was not being responsible!!

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Anonymous said...

What happened to your facebook page?

Anonymous said...

I hope you get your FB account back up. We all need a voice like yours!