I did not reply...Sunday is my sacred day and I do not do business that day. Sunday night at 8:30 I get another long rambling set of texts...and copies of the same texts she'd sent to the stylist. Holy crap! I waited til the next day (still my day off...but still....) to say that the stylist is extremely talented and I am sure she used her professional eye to be sure the color looked great, but if your eye is not pleased, I am sure she will be happy to tweak it. Sheesh!
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Phone Conversation: Me: What days/times are you available?
Client: Any day after 4:00.
Me: How about today at 4:30?
Client: No it's my mother's birthday
Me: How about tomorrow at 5:00?
Client: No, I have kick boxing.
Me: How about Friday at 3:30?
Client: No I have to get my car inspected on Friday.
WHAT PART OF THE QUESTION DID SHE NOT UNDERSTAND????
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You work the same days and times each week. Your children are adults. Why do they need to call you 10 plus times a day. It's ridiculous. If it's an emergency, have them call the salon, shut your ef'n phone off!!!!!!
Laziness is not a becoming quality to have.
I am sorry that you don't like the color that you have on, that you decided an hour later that you can live any longer if it is on your toes. You picked it. I will not redo it for free. Choose you color more wisely next time.
People who can't take constructive criticism, or can't be open to suggestions will not have a clientele for long.
I AM A CLIENT! I am sick and tired of you talking on your cell phone while you are doing my nails. "I" am paying for your time. I am not paying you to talk on the phone and multi-task by doing my nails. It's incredibly rude and I am not going to put up with it again. The next time you answer your phone, I am going to pull my hands away and give you privacy for your phone call. You can continue working on me when you end your call.
Why can some people not see how incredibly filthy their station is. Just take a few minutes to clean your station. It makes a world of difference.
Some need to quit making excuses for their client's nails being a mess when they come in. If it was one or two clients, you can blame them for not taking care of them. When nearly all of your clients are a mess, it's time to start looking at yourself. YOU are the problem. You need to figure out what you are doing wrong and correct it. Stop passing the buck onto the client.
I am so glad we got WiFi in the salon. Now some are doing even less than they did before. Instead of doing things that need to be done like returning phone calls or restocking things, we are playing games. Lovely.
If you don't want that string, hair, fuzzie or whatever it is that you are picking off of yourself, on your body, I sure as hell don't want it on my floor. Throw it in the trash.
A COWARD is someone who posts on Facebook with passive aggressive, cryptic status messages. Grow a pair.
Those who criticize others are usually lacking in the same areas that they are criticizing in.
Those shortcuts that you are taking to do the client as fast as you can, so you can get on FB are going to bite you in the ass in two weeks.
I am so sorry that I filled your two hour gap with a full set of nails and bling toes. I guess you didn't want the $120 in services, you wanted to go run errands. Are you here to work or not? Now if you were still open, you would be bitching that you had gaps. I can't win. Do you want to work or not????
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