I’m Being Petty?

Reader Submission

Myself and Tech A were doing a large party of teen girls on Saturday.  We both could only work to a certain time due to other plans.  Tech B was also working, but was fully booked.  Myself and Tech A were booked tight and these appointments were made over a month ago. 

Two days before the appointments, the host called to see if she could add two more people.  I explained that Myself, and Tech A were totally booked with their party as well as Tech B, who would also be there.  Imagine my surprise when I come in to work on Saturday and receive a call from the host to see which type of appointment was available for the two add-ons since we were doing hands or feet and it depended on if a pedicure chair was open.

I was confused since I specifically told her that we didn’t have anywhere to add two more people.  She replied that she had called earlier and that Tech B said it would be okay.  So, I ASSUMED that Tech B had an opening and put them in with her.  I checked the book and NO, there was no indication that two people had been added to our very busy schedule for that day.

I asked Tech B about it and she said, yes, I told them to bring them, someone could do them.  I asked WHO was doing them and she just looked at me like what a dumb question.  I asked where they were in the book, she said she didn’t write them in because she had no idea what the plans were for that group.  Again, I asked who is doing them.

To top it all off, Tech B had a cancellation and moved her last two people UP so she could leave early.  SHE could have serviced the two add-ons that SHE said we could do.  NOPE. She left early and I had to stay an hour over and I was late for the concert I was going to.

Tech B has the nerve to say I over reacted and was being petty.  Really?  Oh and I am the salon owner.

Signed, So I am Being Petty???

Disappointed In My Mentor

Reader Submission

I’ve wanted to write this and send this to you for sometime now.  Recently things have gotten so out of control, I have no choice, but to write this all down and vent.  Anonymously, of course.

When I was a brand, new nail tech, I found a mentor online.  She lived hours from me, but she was willing to help me online.  She guided me in the beginning of my career and for that I am forever grateful. 

Through the years, I progressed in my career and my skills.  My mentor did not.  It came to a point where I surpassed her.  I am not being conceited.  It’s a fact and one that is noticed by others.  I have tried to pass on to her, what I’ve learned.  She is older.  She is stubborn and I am finally able to admit this to myself, she is jealous.

She has recently been very horrible to me, not directly, but I am not stupid.  She has talked behind my back to people who are mutual friends.  These friends have shared with me the things she is saying about me.  Things that are totally not true.  She is saying these things to get people to not like me to make herself look superior.  What is interesting, is that instead of that happening, these people are true friends to me and are telling me what she is doing and what she is saying.

I can’t tell you how disappointed this makes me.  This is someone who I looked up to.  Someone who I admired.  Now, she is someone that I pity.

I pity her because she can’t see how mean and hateful she is being.  I pity her because she can’t see what a hypocrite she is when she puts down others for being mean and being bullies, yet she is one and the same.  I pity her because she can’t see that she is stuck in the past and she needs to move into the future, yet she is too stubborn to do so.  I pity her because instead of taking offers to help or take suggestions from others, she has to discount every single thing that others say.  She has to one up others constantly.

I will take this as my final lesson from my mentor.  This is a lesson of what NOT to be.  I will never be a person that is jealous of someone that I helped, just because they turned out to exceed me in skills.

Sincerely,

Disappointed in my Mentor

Follower Friday - Reader Submissions 15

Here's a lil reminder...some clients just CAN'T be told everything you do for them. Fabulous stylist, mistaking her client for an educated client...discussed her work while styling: "This time your low lights are still looking good, so we didn't need to redo those, so I broke your base and threw some nice highlights up on top to blend that base in." Client only heard "no need to redo low lights"....and texts me (the person who does her lashes) on Sunday morning...at 5:45a.m. multiple texts ranting about how her hair looks like she did it herself--it's "all the same color, no variation"... Wrong on soooo many levels! Sunday? 5:45am? (get a life!) I am not your hair stylist!

I did not reply...Sunday is my sacred day and I do not do business that day. Sunday night at 8:30 I get another long rambling set of texts...and copies of the same texts she'd sent to the stylist. Holy crap! I waited til the next day (still my day off...but still....) to say that the stylist is extremely talented and I am sure she used her professional eye to be sure the color looked great, but if your eye is not pleased, I am sure she will be happy to tweak it. Sheesh!
******
Phone Conversation: Me: What days/times are you available?
Client: Any day after 4:00.
Me: How about today at 4:30?
Client: No it's my mother's birthday
Me: How about tomorrow at 5:00?
Client: No, I have kick boxing.
Me: How about Friday at 3:30?
Client: No I have to get my car inspected on Friday.

WHAT PART OF THE QUESTION DID SHE NOT UNDERSTAND????
******
You work the same days and times each week.  Your children are adults.  Why do they need to call you 10 plus times a day.  It's ridiculous.  If it's an emergency, have them call the salon, shut your ef'n phone off!!!!!!
Laziness is not a becoming quality to have.


I am sorry that you don't like the color that you have on, that you decided an hour later that you can live any longer if it is on your toes.  You picked it.  I will not redo it for free.  Choose you color more wisely next time.


People who can't take constructive criticism, or can't be open to suggestions will not have a clientele for long.


I AM A CLIENT!  I am sick and tired of you talking on your cell phone while you are doing my nails.  "I" am paying for your time.  I am not paying you to talk on the phone and multi-task by doing my nails.  It's incredibly rude and I am not going to put up with it again.  The next time you answer your phone, I am going to pull my hands away and  give you privacy for your phone call.  You can continue working on me when you end your call.


Why can some people not see how incredibly filthy their station is.  Just take a few minutes to clean your station.  It makes a world of difference.


Some need to quit making excuses for their client's nails being a mess when they come in.  If it was one or two clients, you can blame them for not taking care of them.  When nearly all of your clients are a mess, it's time to start looking at yourself.  YOU are the problem.  You need to figure out what you are doing wrong and correct it.  Stop passing the buck onto the client.


I am so glad we got WiFi in the salon.  Now some are doing even less than they did before.  Instead of doing things that need to be done like returning phone calls or restocking things, we are playing games.  Lovely.


If you don't want that string, hair, fuzzie or whatever it is that you are picking off of yourself, on your body, I sure as hell don't want it on my floor.  Throw it in the trash.


A COWARD is someone who posts on Facebook with passive aggressive, cryptic status messages.  Grow a pair.
Those who criticize others are usually lacking in the same areas that they are criticizing in.


Those shortcuts that you are taking to do the client as fast as you can, so you can get on FB are going to bite you in the ass in two weeks.


I am so sorry that I filled your two hour gap with a full set of nails and bling toes.  I guess you didn't want the $120 in services, you wanted to go run errands.  Are you here to work or not?  Now if you were still open, you would be bitching that you had gaps.  I can't win.  Do you want to work or not????

Who Makes This List?

Okay, this photo has been floating around Facebook for a couple of days.  This is the second time I have seen this "List", maybe even the third time.  Each time I've seen this list I had the same though, "Who in the hell made this list?"

Now, don't get me wrong, there are a number of people on that list that deserve to be on that list.  Then there are those on there that you are like, who the hell is that?  I've been around the block in the past 18 years, I know a lot of people.

So, who actually makes this list?  What's their criteria for making this list?  To me, it looks like any company that submits an "Educator" and I use that term loosely, is ranked based on what classes they teach at shows and what industry events they participate in.

This list is a sham.  You know it and I know it.  This list is lacking.  Even though you can't see the whole list of 40, you have to ask yourself, where is Holly Schippers?  Where is Elaine Watson?  Where is Lynn Lammers?  Where is Joseph Pham?  These people are more talented than some on those list, they educate tirelessly to make us all better professionals.  Where are they?  Maybe they were too humble to toot their own horn.

--Nancy